Terms & Conditions

Make-Up Atelier Paris online UK store is owned & operated by Make-Up Atelier Ltd.

Make-Up Atelier Ltd - 5 Frenchs Yard, Ware, Hertfordshire SG12 9HP. 

Ordering from Make-Up Atelier

Browse through our store and click on any items that you wish to buy and put them into the shopping basket. When you have made your selection, click on “checkout” You will then be asked to provide details so that we can process the order. Orders can only be sent to the billing address of the cardholder placing an order. All prices are inclusive of any applicable tax.

Make-Up Atelier  reserve the right to cancel and refund any order.

Delivery schedule:

We process all orders within 24 hours. Where possible orders are shipped the same day and always within one working day, please allow 3-5 working days for delivery within the UK.

Payment:

We accept online payment by PayPal and Sagepay safe online payments that allow payment with a credit or debit card. All payments are made to Make-Up Atelier in £ GBP.

Security

This site is secured by Geotrust providing the high level of security on the internet.

Packaging:

We want you to receive your purchase in the same great condition it left us. We use only high quality, new materials for packaging. We too buy online and can assure you no one takes better care of your purchases. In the unlikely event that an item should arrive unuseable and damaged due to our negligence, simply return the item and a replacement will be mailed out within one working day, free of any charge.

Delivery

All orders are packed and mailed within 24 hours. Make-Up Atelier Ltd reserves the right to replace any of the above services, without notice, for a similar or enhanced service, where we deem it to be more appropriate.  Any discrepancies on your order need to be advised within 7 days of receipt.

Returns:

If you wish to return your item, you may cancel your order within 14 days following the date of delivery. We will make a refund, Please return the delivery note with the item and state the reason for the return. All items returned must be unused and untested. All refunds are processed within 7 working days of notification of receipt of returned items, all returned items are processed and acknowledged within 4 working days of receipt, for which you will receive email confirmation. Any item that is faulty must be reported to Make-Up Atelier within 14 days of receipt of order. We do not refund original or return postage charges unless the item received is damaged, or the item received is the incorrect product.  We are unable to accept or process returns after this period has passed.

Gift with Purchase offers

Make-Up Atelier reserve the right to withdraw any gift with purchase or shipping offer at any time.

Professional Discount

Additional discount codes cannot be used in conjuction with or in addition to our Pro discount.

Colour Match Samples

We offer a colour match sample on selected products.  Ordering colour match samples are restricted to one shade per customer. Attempting to order multiple sample quantities by shade will result in your order being cancelled.

Discount Coupons

If a promotion coupon is available it must be entered at the time of purchase.

Christmas & New Year Holiday

Orders placed during the Christmas and New Year break from 24 December to 2nd Jan 2017 will be shipped on 3rd January 2017. If you would prefer to cancel your order please email sales@makeupatelierparis.co.uk with your instruction.

Tel: 01920  484955 

Email: sales@makeupatelierparis.co.uk